Contact

Operator details pending: the legal identity and contact address of the operator have not been published yet. They will appear on this page before public launch. Kosmora does not claim to be operated by any company until then.

Support requests

To help us answer quickly, include:

• your player name (never your password — Kosmora has none);
• what you were doing, the page, and the approximate time (with your time zone);
• any error message shown, and the receipt or auction link if money or cards are involved.

Never send us a sign-in link or forward a sign-in email. Anyone holding a valid link could sign in as you. We will never ask for one.

Wrong content on a card

Use the Report action on the card page to flag inaccurate text, a wrong family or an inappropriate image. Reports go straight to our moderation queue.

Privacy requests

You can export your data and request deletion yourself in Settings. For other requests, write to the privacy address above. See the Privacy notice.

Security issues

If you believe you found a security vulnerability, write to the support address with “Security” in the subject, and please give us reasonable time to fix it before disclosing it. Do not access other players’ data or disrupt the service while testing.

Answers to common questions are in the Help centre.